Returns & Exchanges

At Tatra.ca, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy for all unworn items with original tags. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience.

Return Process

• 1.
  Initiate Your Request

  Log in to your Tatra.ca account and navigate to your order history to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all labels are attached and the products show no signs of wear.

• 3.
  Affix the Shipping Label

  Download and print the prepaid return shipping label provided via email, then attach it firmly to the outside of your parcel.

• 4.
  Drop Off and Track

  Deliver your package to the nearest authorized courier location and keep your tracking receipt until your refund or exchange is processed.